Privacy Policy

Last Updated: January 13, 2026

LeadStreamIQ (“LeadStreamIQ,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we process. This Privacy Policy explains how we collect, use, store, and share information when you use our website, applications, APIs, and services (collectively, the “Services”).

LeadStreamIQ primarily operates as a data processor, handling information on behalf of our business customers (“Customers”), who are the data controllers for lead data submitted to our platform.

1. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to the LeadStreamIQ website
  • Account holders and authorized users
  • Leads and contact data submitted through our platform on behalf of our Customers

2. Information We Collect

a. Information You Provide Directly

  • Account registration details (name, email, company name)
  • Billing and contact information
  • Support requests and communications

b. Lead Data Processed on Behalf of Customers

  • Names, email addresses, phone numbers
  • Location data (city, state, ZIP)
  • Product interest or inquiry details
  • Message content and metadata
  • Source identifiers (email headers, form IDs, API identifiers)

This information is provided by third parties interacting with our Customers and is processed strictly according to Customer instructions.

c. Automatically Collected Information

  • IP address
  • Device and browser information
  • Log files, timestamps, and usage metrics
  • API request metadata

3. How We Use Information

  • Provide, operate, and maintain the Services
  • Ingest, normalize, validate, and route leads
  • Prevent spam, fraud, and malicious activity
  • Monitor performance and system integrity
  • Communicate with Customers regarding service updates or support

We do not sell personal data.

4. SMS Messaging & 10DLC Consent

SMS Consent

By providing your mobile phone number through any LeadStreamIQ website, lead form, landing page, API integration, CRM integration, partner website, or other communication channel, you expressly consent to receive text messages (SMS and MMS) from LeadStreamIQ and its authorized clients, partners, affiliates, agents, and service providers.

These messages may include, but are not limited to:

  • Lead confirmations
  • Account notifications
  • Customer support communications
  • Service updates
  • Transactional messages
  • Marketing and promotional communications (where permitted by law)
  • Product announcements
  • Survey requests
  • Follow-up communications related to your inquiry

Consent is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your interaction with LeadStreamIQ, our Customers, and the services you request or subscribe to.

Message & Data Rates

Message and data rates may apply according to your mobile carrier's messaging plan. Charges are determined by your wireless provider.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After submitting a STOP request, you will receive a confirmation message and will no longer receive SMS communications from that messaging program unless you subsequently opt in again.

For assistance, reply HELP to any message or contact us at support@leadstreamiq.com.

Consent to Electronic Communications

By submitting your phone number, you acknowledge and agree that LeadStreamIQ may use automated technology, automated dialing systems, or other messaging platforms to send communications to the phone number you provide.

You represent that:

  • You are the authorized subscriber or owner of the mobile number provided.
  • The phone number submitted is accurate and current.
  • You will promptly notify us if your mobile number changes.

Data Collection & Privacy

Information collected through SMS interactions may be stored, processed, and used in accordance with this Privacy Policy.

LeadStreamIQ does not sell, rent, or share your SMS consent or mobile phone number with third parties for their independent marketing purposes.

Information may be shared with authorized service providers, Customers, partners, and vendors solely as necessary to deliver requested services, facilitate SMS communications, and support legitimate business operations.

Revocation of Consent

You may withdraw your SMS consent at any time by replying STOP or by contacting us at support@leadstreamiq.com.

Revoking consent may limit our ability to provide certain account notifications, service updates, or other communications related to your use of the Services.

Changes to this SMS Policy

LeadStreamIQ reserves the right to modify or update this SMS Messaging & 10DLC Consent section at any time. Any changes will be posted on this page and become effective upon publication. Continued use of our Services after such changes constitutes acceptance of the updated policy.

5. Legal Basis for Processing (GDPR)

  • Performance of a contract
  • Legitimate business interests (fraud prevention, system security)
  • Compliance with legal obligations
  • Consent, where required by law

6. Data Sharing and Disclosure

  • With Customers who own the data
  • With authorized service providers (hosting, email delivery, logging)
  • To comply with legal obligations or lawful requests
  • To protect rights, safety, and system integrity

7. Data Retention

  • Account data retained while your account is active
  • Lead data retention controlled by Customer configuration
  • System logs retained for security and compliance

8. Data Security

  • Encrypted data transmission (TLS)
  • Access controls and role-based permissions
  • Spam, malware, and virus scanning
  • Monitoring and audit logging

No system can be guaranteed to be 100% secure.

9. International Data Transfers

LeadStreamIQ operates primarily in the United States. If data is transferred internationally, appropriate safeguards are used.

10. Your Privacy Rights

  • Access your personal data
  • Correct inaccurate data
  • Request deletion or restriction
  • Object to certain processing activities
  • Request data portability

Requests related to lead data should be directed to the business that collected your information.

11. California Privacy Rights (CCPA/CPRA)

LeadStreamIQ does not sell or share personal information as defined under California law. California residents may request disclosure or deletion of personal information by contacting us.

12. Cookies and Tracking

  • Maintain secure sessions
  • Improve site performance
  • Analyze system usage

13. Children’s Privacy

LeadStreamIQ does not knowingly collect personal information from individuals under 13. The Services are intended for business use only.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

15. Contact Us

LeadStreamIQ
Email: info@leadstreamiq.com
Website: https://leadstreamiq.com