Someone owns it
Marcus Johnson · SMS · 2m
Every thread has an assignee - or it sits in Unread until a manager puts a name on it.
50% off your first month for new dealerships
50% off your first month for new dealerships
Team Inbox unifies SMS and Email in Messages - with assignees, unread queues, and handoffs so two reps never step on the same buyer. Phone and Facebook context sit on the same timeline. AI drafts beside you. The closer gets the full thread.
Marcus J.
SMS · Saturday 10am · Alex
Elena R.
Email · Unread · unassigned
Tony M.
Phone · Handoff · Jordan
One Messages queue. An owner on every thread. Handoffs carry the transcript so the closer does not walk in cold.
Messages · Unread first
4 liveSomeone owns it
Marcus Johnson · SMS · 2m
Every thread has an assignee - or it sits in Unread until a manager puts a name on it.
No double-touch
Elena Ruiz · Email · Unassigned
Two people do not text the same buyer from two phones because they both “had it.”
Handoff with history
Tony Morales · Phone · Jordan
Pass to the closer and the transcript, notes, and next step travel with the thread.
AI does not hide
Draft in thread · AI visible
Auto-replies and drafts are visible in Messages so a human can take over mid-thread.
Tap a thread. See who owns it, what channel it is on, and whether AI is still in or a human has the close.
Messages · Unread first
·
Pick a thread. See assignment, the take-over, and the buyer never hearing two voices at once.
Thread
Ownership
01
SMS and Email share a timeline. Calls and Facebook context attach to the same buyer.
02
Assign from Unread, or let routing put it on the right salesperson for that rooftop.
Alex owns it
Assigned · live
03
AI drafts, notes, and the live thread stay in Messages - no hopping to a personal phone.
04
The closer gets history, score, and the next step. AI steps back the moment a human sends.
Less hunting across phones and personal inboxes. More selling.
SMS and Email on one timeline per customer.
Own the conversation - or hand it off cleanly.
Filter by channel, unread, and conversation state.
Speed replies without losing the human close.
Internal notes stay with the conversation through a reassign.
See who is buried and which threads have no owner.
Keep going — every piece connects through LeadStream AI.
Still deciding? Book a demo and we will walk through this module on your sources.
SMS and Email threads are unified today; Phone and Facebook context sit alongside so ownership stays clear.
Assign or reassign a conversation - history, notes, and AI context travel with the thread.
Ownership is designed to prevent double-touching. Managers can still reassign when someone is on the lot.
Yes. AI drafts and auto-replies are visible in Messages so humans can take over seamlessly.
Unread and unassigned are first-class queues. Nothing waits in a personal phone for someone to notice.
We will walk through how LeadStreamIQ captures, qualifies, books, and hands off on your rooftops — usually live within 24–48 hours.